Account Manager for Commercial Insurance Lubbock

Account Manager for Commercial Insurance

Full Time • Lubbock

Protecting West Texans for Over 70 Years!

Benefits:
  • 401(k) matching
  • Company parties
  • Dental insurance
  • Health insurance
  • Paid time off
We are looking for an experienced account manager to connect with our Commercial insurance clients. In this role, you will be responsible for processing renewal applications, new business applications, marketing both renewal quotes as well as new business quotes to multiple insurance carriers, processing service requests in a timely and professional manner. 
 
 
To ensure success as an Account Manager you should have a friendly and professional demeanor, great communication skills, and the ability to stay calm under pressure. 
 
 
Commercial Insurance Account Manager Responsibilities:
 

  • Learning and understanding company insurance products.
  • Learning and understanding carrier appetites, products, coverages, and underwriting requirements. 
  • Answering calls and responding to customer requests. Such as COI', endorsements, coverage changes, payment issues, finance company questions.
  • Accessing customer accounts and policy schedules.
  • Providing customers with detailed information about policies and products.
  • Forwarding customers to sales agents when a policy needs to be initiated.
Insurance Customer Service Representative Requirements:
 

  • High school diploma or GED.
  • Must have 3+ years Commercial Insurance experience.
  • Texas Insurance License
  • In-depth knowledge of Commercial insurance products and policy schedules.
  • Friendly and professional demeanor.
  • Excellent communication and interpersonal skills.
  • Thorough understanding of insurance related technology 
  • Experience utilizing an agency management software and CRM.
  • Advanced knowledge of telephone and call forwarding systems.
  • Ability to remain calm in stressful situations.
  • Ability to explain detailed policy concepts in a simple way.
 
Compensation: $40,000.00 - $80,000.00 per year




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Group Life Insurance
As an income earner we believe in helping you protect the ones you love by offering you group life benefits.
Sick Leave
Based on how many years our employees are employed they enjoy time off benefits when they are a bit under the weather.
Paid-time off
Our employees enjoy a well balanced work life balance. Employees enjoy paid time off benefits that increase the longer you work with Grimes.
Retirement Plan
Our employee have access to a retirement plan where after 24 months of full-time employment they are fully vested.
Dental Insurnace
We provide our full-time employees dental care at no cost to them to ensure their dental needs are well taken care of.
Health Insurance Benefits
We offer our full-time employees both a HMO plan and a PPO options to ensure they and their family have access to the very best medical care.